FAQs

  • Danagi.com is a German online platform for the B2B sector. We unite manufacturers, distributors and resellers with their customers on this platform. With the option of performing an online sample, we offer even more options than would be possible on site. You are welcome to consider Danagi.com as your new online distributor who always strives to offer customers the best possible buying experience.

  • Danagi.com strives to build the largest network of B2B customers worldwide. As a customer, you have the option of both selling and buying the products. With us you get everything from raw materials to finished products. We make selling and shopping easier. Thanks to us, you save your precious time at the same time, can turn to other important projects and reach many more potential customers.

  • Every manufacturer, distributor and reseller has the opportunity to register with Danagi.com free of charge and to upload their products. This can be done via API, CSV or manually in the company account. You can request access to the interface from our support!

  • The prices are defined by the respective manufacturer, distributor or reseller. Danagi.com attaches great importance to clarity, but respects the pricing policy of each individual company.

  • The availability is determined by the respective manufacturer, distributor and reseller. If there is a connection via the API, the stocks are automatically synchronized with the respective merchandise management of the customer.

  • The product information must be updated via the backend. The changes are not limited and products can be updated as often as required. Here it is essential to always provide the most accurate and truthful information.

  • Danagi.com attaches great importance to clarity and accuracy. Please provide any information that describes the product. The main fields are: name, images, bullet points, description, keywords and technical details of the product.

  • Buyers can choose one of the payment methods accepted by the seller. If none of the specified payment methods fits, it is recommended to contact the seller using the "Contact seller" field.

    As a seller, you have the choice between direct debit and invoice. At the end of each month, Danagi.com will send you a collective invoice for the commission fee. If nothing is sold in the given month, there is no commission fee.

  • Danagi.com is a purely online platform and is considered an intermediary between manufacturers, distributors, resellers and their customers. The delivery time is determined by the seller. As far as possible, this is encouraged to indicate the delivery date that will be assigned to your order and that the buyer will be able to see at all times.

  • You can contact Danagi.com at any time with a case. Please create a case for the associated order and describe your request in as much detail as possible. Danagi.com will contact the seller on your behalf and will try to resolve the matter.

  • Danagi.com generally does not send any invoices by post, these are deposited in your account. As soon as an invoice is made available, you will be notified via email and can download or print it out.

  • Sellers are encouraged to upload invoices for each purchase. These are automatically assigned to your account. Danagi.com thus ensures that all your invoices can be found in your account and are labeled accordingly.

  • Your invoices will remain in your account indefinitely until you delete them. You can access your invoices as often as you like during this time.

  • The sales quantity determines the sales rank. The more often a buyer orders a product using the keywords specified in the search, the better the product ranks for these keywords.

  • A product can be placed better if it is properly optimized and has a good sales rank. The popularity of a product is also crucial.

  • The statistics on product sales and views can be found in the backend.

  • It is possible to advertise the products on the Danagi.com platform. Here you have the opportunity to advertise your products individually, to highlight your online shop created by us or to launch a product.

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